Business Conduct and Ethics

At Rocky Mountain Metals, we are committed to operating every aspect of our business with professionalism and integrity. We adhere to professional business conduct and ethics, which serves as our guide and framework in ensuring that our efforts fulfill corporate obligations in terms of: Excellence, Accountability, and Trustworthiness.
 
Privacy Policy

At Rocky Mountain Metals, we believe it is important to protect the privacy of our customers and guests. We know that you care about how your personal information is collected, updated, used and shared; and we want to help you make knowledgeable choices about the information you provide to us.

This Privacy Policy explains and summarizes how we collect, use and protect your personal information as you interact with us online and through our customer and technical support services or through an ongoing SOAP plan.

This policy explains:

• What information Rocky Mountain Metals gathers from you.
• How Rocky Mountain Metals uses the personal information you share with us and that we learn about you because of our relationship.
• What personal information, if any, Rocky Mountain Metals may share about you and the conditions we use to protect your information if it must be shared.
• What kind of security measures Rocky Mountain Metals takes to protect your information from accidental loss or disclosure and how Rocky Mountain Metals will inform you in the event of a security breach.
• The circumstances under which you can you access personal information you share with Rocky Mountain Metals and have that information corrected, restrict Rocky Mountain Metals’s use of that information or, even have it removed from our records.
• Other things you should know about privacy and Rocky Mountain Metals.

Collected Information and Usage

Rocky Mountain Metals collects and uses information you provide to us or that we learn from your use of our company web site. We are not in the business of selling information about you. Rocky Mountain Metals does not share your personal information with third parties for their direct marketing purposes. We may share your personal information where it is necessary for us to complete a transaction or do something that you have asked us to do.  Whenever we may need to share your personal information, we try to provide you with the information you need to make informed reasonable choices. Rocky Mountain Metals collects and uses personal information from you in several ways:

Support Services and Contracts (SOAP Plans):  The most common way in which Rocky Mountain Metals may collect information from you is though a Service-Oriented Assurance Program.  As a customer of Rocky Mountain Metals, we would collect information from you in order to better server you as our customer.  This information may include company information, contact lists, etc.

Web Site Usage. Rocky Mountain Metals, may observe your activities, preferences, and transactional data (such as your IP address and browser type) relating to your use of our company web site. While we may collect or log this information, we generally do not identify you or match this information with your other personal information. We may use this collected or logged information to diagnose web site technical problems, or to facilitate your use of the site.

Online Transactions. You may be asked to share personal information in order to complete a transaction. When you purchase services from Rocky Mountain Metals online you may be asked for information needed to complete your order, contact you to confirm the order and, provide related customer service. This information is used, for example, to effect your transactions, to create and share aggregate reports about these transactions, and to perform credit fraud screening services for transactions between you and Rocky Mountain Metals.

Technical Support. As a Rocky Mountain Metals customer, we may ask for or reference personal information on file to confirm your account, or to assist in troubleshooting a problem.  Rocky Mountain Metals limits the access to your information to those who assist with technical support and customer service.

Recruitment and Job Applications. Customers, potential customer, or potential employees may provide us with personal information, such as that contained on a resume, in connection with a job application or inquiry. We may use this for the purpose of employment consideration or your inquiry. We may keep your information on file for future consideration.

Children. Children under 13 should not send any information about themselves to Rocky Mountain Metals. If a child under 13 submits information to Rocky Mountain Metals, and we learn the person submitting the information is a child, we will attempt to delete this information as soon as possible. Because we do not knowingly collect any personal information from children under 13, we do not use or disclose such information to third parties.

Public Areas. Any information disclosed in public areas of the Rocky Mountain Metals web site will become public information. We cannot control the use of information disclosed in public forums, such as bulletin boards, blogs and chat rooms. You should exercise caution when disclosing information in these public areas and should refrain from disclosing your personal information.  Content posted in public areas of the Rocky Mountain Metals web site, including advice and opinions, represents the views and is the responsibility of those who post the content.  Rocky Mountain Metals does not necessarily endorse, support, verify or agree with the content posted.

USE OF COLLECTED INFORMATION

Rocky Mountain Metals works with some authorized service providers to provide technical and customer support, shipping, credit card processing, product fulfillment or other services. Where practical, Rocky Mountain Metals requires these companies to safeguard personal information you provide to us.

Mergers, Acquisitions and Bankruptcy. If Rocky Mountain Metals should ever file for bankruptcy or merge with another company, or if Rocky Mountain Metals should decide to buy, sell or reorganize some part or all of its business, Rocky Mountain Metals may be required to disclose your personal information.

As Required by Law and Other Extraordinary Disclosures. Rocky Mountain Metals may be required to disclose your personal information: (i) if it believes it is reasonably necessary to comply with legal process (such as a court order, subpoena, search warrant, etc.) or other legal requirements of any governmental authority; (ii) would potentially mitigate our liability in an actual or potential lawsuit; (iii) is otherwise necessary to protect our rights or property; or (iv) is necessary protect the interest of other clients or users of our web site.

SECURITY

We make every reasonable effort to ensure security on our systems and of your data. We use secure server software (SSL) and firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.  When communicating over the internet, no data transmissions can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

If Rocky Mountain Metals learns of a security systems breach we may attempt to notify you electronically or via phone so that you can take appropriate protective steps. As a customer or by using our web site or providing personal information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues.  Rocky Mountain Metals may post a notice on our web site if a security breach occurs. If this happens, you will need a web browser enabling you to view the rockymountainmetals.com web site. Rocky Mountain Metals may also send an email to you at the email address you have provided to us in these circumstances.

LINKS TO THIRD-PARTY SITES AND CO-BRANDED WEB SITES
Our company website may contain links to third-party sites, however, please be aware that Rocky Mountain Metals is not responsible for and cannot control the privacy policies of these other sites. We encourage you to read the privacy policies for these other sites, as they may differ from ours.  This web site also contains links to co-branded web sites that may display Rocky Mountain Metals’s logo.

CHANGING YOUR PRIVACY PREFERENCES WITH Rocky Mountain Metals
As a client and by using our web site, you consent to the collection and use of your personal information by Rocky Mountain Metals. If in the future we change the Privacy Policy, we will post the new policy on our web site and notify our customers via email. If this policy is somehow materially less restrictive or protective of your privacy than the current policy, we will not apply the less protective aspects of the revised policy to information you have previously provided to us without first obtaining your consent. If we have a way of contacting you electronically, we will do so in the way you have instructed us to obtain your consent. We reserve the right to change this policy in the future. As a continuing client and by continued use of our web site following a change in the privacy policy represents consent to the new policy. We encourage you to periodically review this Privacy Policy.

CONTACT PREFERENCES AND ACCESSING YOUR PERSONAL INFORMATION
When you provide Rocky Mountain Metals with personal information, if you allow us, we may communicate with you by the method you choose about topics of your choosing. Rocky Mountain Metals seeks your consent to receive marketing communications from us when you provide your personal information. If you would like to make changes to your personal information or contact preferences, or delete personal information you have provided to us relating to services, you may do so by contacting a Rocky Mountain Metals representative.

Generally, when we contact you, we will try to provide you with an easy and convenient way to notify us if you would not like further similar communications.

CONTACTING Rocky Mountain Metals
If you have any questions, comments, or concerns about this Privacy Policy, please email us at privacy@rockymountainmetals.com